Terms and Conditions

Welcome to Enfield Garage Vietnam. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or placing an inquiry.

Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please discontinue the use of our website.

Products and Services

Enfield Garage Vietnam specializes in providing Royal Enfield motorcycle parts and accessories. Product descriptions, specifications, pricing, and availability are provided for informational purposes and may change without prior notice.

We make every effort to ensure that the information displayed on our website is accurate; however, we do not guarantee that all information is free from errors or omissions.

Product Availability

All products displayed on our website are subject to availability. We reserve the right to discontinue or modify any product without prior notice.

Orders and Inquiries

Our website allows customers to inquire about products and place orders through available communication channels, including WhatsApp and other contact methods.

Submitting an inquiry does not guarantee product availability or confirm an order. Orders are considered confirmed only after mutual agreement between the customer and Enfield Garage Vietnam.

Pricing

All prices displayed on the website are subject to change without prior notice. While we strive to maintain accurate pricing, errors may occasionally occur.

If a pricing error is discovered, we reserve the right to correct the price or cancel the inquiry before confirming the order.

Payments

Payment Terms

Payment methods, payment schedules, and any applicable deposits will be communicated directly during the order confirmation process.

Failure to complete payment within the agreed timeframe may result in cancellation of the order.

Shipping and Delivery

Shipping times may vary depending on product availability, destination, courier services, and customs procedures.

While we work to ensure timely delivery, Enfield Garage Vietnam is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or circumstances beyond our control.

Returns and Exchanges

Returns or exchanges may be accepted only under applicable conditions determined by Enfield Garage Vietnam.

Eligible Reasons

  • Incorrect item received.
  • Damaged product upon delivery.
  • Manufacturing defects.
  • Other approved circumstances.

Returned products should remain unused and in their original condition unless otherwise agreed.

Warranty

Warranty coverage, where applicable, is provided according to the manufacturer’s policies or specific product terms.

Normal wear and tear, improper installation, misuse, accidents, unauthorized modifications, or improper maintenance are not covered under warranty.

Customer Responsibilities

Customers are responsible for ensuring that the selected part is compatible with their motorcycle model before placing an order.

If you are unsure about compatibility, we encourage you to contact our support team before purchasing.

Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, icons, and design elements, is the property of Enfield Garage Vietnam or its respective owners and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

Prohibited Use

Users agree not to:

You must not

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to the website or servers.
  • Upload malicious software or harmful code.
  • Copy or misuse website content.
  • Interfere with the operation or security of the website.
  • Misrepresent your identity or provide false information.

Limitation of Liability

Enfield Garage Vietnam shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website, product information, or purchased products, except where required by applicable law.

Third-Party Links

Our website may contain links to external websites for convenience. We do not control or endorse these websites and are not responsible for their content, services, or privacy practices.

Privacy

Your use of this website is also governed by our Privacy Policy. By using this website, you consent to the collection and use of your information as described in that policy.

Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Updated versions will be posted on this page with the revised effective date.

Continued use of the website after changes have been made constitutes acceptance of the revised Terms and Conditions.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Enfield Garage Vietnam operates.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us.

Enfield Garage Vietnam

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